Set Investigation Password

Files downloaded using GuardWare DISCOVER's Investigate function are automatically password-protected. The password active at the time of download is applied to the file; if you change the password later, previously downloaded files still require the original password.

Set this password before conducting any investigations, and store it securely. If it is lost, previously downloaded files cannot be opened.

1. Navigate to ORGANISATION > Set Up Secure Location.
2. Either enter a password manually or click Generate to create one automatically. The password must be at least eight characters and include uppercase, lowercase, a number, and a special character.
3. Click Set Password.

Share the Investigation Password only through secure channels, an encrypted password manager, in person, or your organisation's secure messaging system. Do not include it in reports, emails, or unencrypted documents.

View Investigation Password

1. Navigate to ORGANISATION > Set Up Secure Location
2. Go to the View Investigation Password section and click View password to open the authenticator window.

   
3. If you have not yet set up an authenticator app, you will be prompted to do so before the password can be displayed.

   
4. Enter the authentication code and click Verify.

   

To change the password, simply enter a new password or generate a new one automatically and click Set Password.