Management Console related FAQs

Can I create a monitoring-only user who can view selected screens but cannot configure policies?

User access control is not available in the current version. We’re working on it for a future release. It will let administrators control which screens a user can access and whether they have read-only or write access.

How can a user reset a forgotten password?

All user accounts are email-based. Select Forgot Password on the login screen to request a reset link. If you don’t receive the email, ask an administrator to log in and help you reset your password.

What should I do if I don’t have access to Microsoft Purview or a license to preview classifications when adding data classifications?

You can add classifications manually using the product’s own classification option. The console supports both Microsoft Purview-based classifications and custom classifications.

What should I do if permissions are missing after integrating Microsoft 365?

Click Run Check to verify and grant the recommended permissions. If your organisation has concerns about specific permissions, you can review or remove them in Microsoft Azure. Contact the GuardWare Support team to understand how changing those permissions may affect the integration.