DASHBOARD, BILLING, & LICENSING
DASHBOARD
The Dashboard provides a central view of all organisations managed under your partner account. It is designed for monitoring overall activity, licence allocations, agent health, and product usage, without allowing any direct changes or actions to your managed organisations.
Number of Licences: Shows allocated licences per product for each organisation and their activation status. Click Sync to refresh the table with the latest licence information.
Agent Status: Summarises agent activity and highlights potential risks. Click Sync to refresh the table with the latest agent data.
Management Console Usage: Displays usage statistics, including last login and user details.
DISCOVER Usage: Reports DISCOVER product usage across organisations. Click Sync to refresh the table with the latest data.
BILLING
The Billing section provides visibility into subscription activity across partners and organisations, allowing you to monitor future billing events and review past notifications.
Alert History
The Alert History view provides a record of previously triggered billing alerts. It allows you to audit notifications that have already been sent and verify that alerting is functioning as expected.
Partner
The name of the partner.
Organisation
The name of the organisation under the partner.
Product
The product associated with the billing alert.
Licence type
The type of licence associated with the alert.
Expiry date
The date the licence expires.
Days prior
The number of days before expiry when the alert was triggered.
Status
The delivery status of the billing email sent to the user.
Upcoming Alerts
The Upcoming Alerts view lists billing alerts that are scheduled for delivery. Use it to identify licences approaching expiry and prepare for renewals before notifications are sent.
Partner
The name of the partner.
Organisation
The name of the organisation under the partner.
Product
The product associated with the licence.
Licence type
The type of licence associated with the alert.
Expiry date
The date the licence expires.
Days remaining
The total number of days remaining before the licence becomes invalid.
Schedule date
The date the billing alert email will be sent to the user.
Days prior
The number of days before expiry when the alert is scheduled.
LICENCE STATUS
The Licence Status section shows licence allocation and life cycle status across organisations maintained by the Partner. Use it to identify inactive, activated, and expired licences.
The page includes licences for GuardWare INSIGHT, DISCOVER, and PROTECT. Search records directly or filter them by partner or organisation.
Partner Name
The partner assigned to the licence.
Organisation
The organisation using the licence.
Product
The GuardWare product covered by the licence.
Licence type
The licence category or entitlement type.
Status
The current life cycle state of the licence.
Total Agents
The number of agents using the licence.
Active Agents
The number of active agents.
Assigned Date
The date the licence was assigned.
Activation date
The date the licence was activated.
Expiry date
The date the licence expires.
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