Whitelist GuardWare INSIGHT

To ensure optimal performance and prevent interference with INSIGHT, configure your security tools as described below.

Antivirus / Endpoint Protection Whitelisting

The GuardWare INSIGHT agent installs multiple components, including background services, monitoring agents, executables, and system drivers. These components may be incorrectly flagged or blocked by Anti-Virus, EDR, or XDR solutions. To prevent this, add the INSIGHT components to your security software’s whitelist or trusted applications list.

Whitelist the entire installation directory and the following components individually:

C:\Program Files (x86)\Guardware
C:\ProgramData\Guardware

Executable Applications (.exe)

Component	Path
GWClient.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWClient.exe
GWProxy.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWProxy.exe
GWW.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWW.exe
GWSyncMonitor.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWSyncMonitor.exe
GWWarn.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWWarn.exe
GWFileScan.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWFileScan.exe
GWDrive.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWDrive.exe
GWHardware.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWHardware.exe
GWApplication.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWApplication.exe
GWProxyEncrypt.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWProxyEncrypt.exe
GWToast.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWToast.exe
GWFPInstaller.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWFPInstaller.exe
GWInstallSecurity.exe	C:\Program Files (x86)\Guardware\Integrity Management\GWInstallSecurity.exe
Install_driver.exe	C:\Program Files (x86)\Guardware\Integrity Management\Install_driver.exe
ManageExplorers.exe	C:\Program Files (x86)\Guardware\Integrity Management\ManageExplorers.exe
RegisterLSP32.exe	C:\Program Files (x86)\Guardware\Integrity Management\RegisterLSP32.exe
RegisterLSP64.exe	C:\Program Files (x86)\Guardware\Integrity Management\RegisterLSP64.exe
ScreenDPI.exe	C:\Program Files (x86)\Guardware\Integrity Management\ScreenDPI.exe
SSExplorerLauncher.exe	C:\Program Files (x86)\Guardware\Integrity Management\SSExplorerLauncher.exe
SSHelperProcess64.exe	C:\Program Files (x86)\Guardware\Integrity Management\SSHelperProcess64.exe
Updater.exe	C:\Program Files (x86)\Guardware\Integrity Management\Updater.exe
MSMInstallerNet35.exe	C:\Program Files (x86)\Guardware\Integrity Management\MSMInstallerNet35.exe
MSMInstallerNet40.exe	C:\Program Files (x86)\Guardware\Integrity Management\MSMInstallerNet40.exe

Driver Files

Component	Path
GWChatDocMon.sys	C:\Program Files (x86)\Guardware\Integrity Management\GWChatDocMon.sys
GWDogfile.sys	C:\Program Files (x86)\Guardware\Integrity Management\GWDogfile.sys
GWPG.sys	C:\Program Files (x86)\Guardware\Integrity Management\GWPG.sys
GWScanner.sys	C:\Program Files (x86)\Guardware\Integrity Management\GWScanner.sys
GWUSBMon.sys	C:\Program Files (x86)\Guardware\Integrity Management\GWUSBMon.sys
GWChatDocMon.sys	C:\Windows\System32\drivers\GWChatDocMon.sys
GWDogfile.sys	C:\Windows\System32\drivers\GWDogfile.sys
GWPG.sys	C:\Windows\System32\drivers\GWPG.sys
GWScanner.sys	C:\Windows\System32\drivers\GWScanner.sys
GWUSBMon.sys	C:\Windows\System32\drivers\GWUSBMon.sys

Firewall Configuration (If Required)

Firewall configuration is only required in environments where SSL inspection (HTTPS inspection) or strict outbound filtering is enabled.

In such cases, we recommend allowing and excluding INSIGHT-related traffic to ensure uninterrupted communication between the INSIGHT agent and the server.

Whitelist Guardware Server Domains

Add the following domain to your firewall’s allowlist or SSL inspection bypass list:

• *.guardware.com.au
• Example: live07.guardware.com.au

This ensures that traffic between the agent and server is not intercepted or modified.

Allow HTTPS Communication (Port 443)

Allow:

• Outbound HTTPS (TCP port 443)
• Inbound HTTPS (if required by your network policies)

Application-Based Firewall (If Applicable)

If your firewall uses application-level filtering, allow the following executable:

• GWClient.exe

This ensures that the INSIGHT agent can communicate with the server without restriction.