# Whitelist GuardWare INSIGHT

To ensure optimal performance and prevent interference with INSIGHT, configure your security tools as described below.

## Antivirus / Endpoint Protection Whitelisting

The GuardWare INSIGHT agent installs multiple components, including background services, monitoring agents, executables, and system drivers. These components may be incorrectly flagged or blocked by Anti-Virus, EDR, or XDR solutions. To prevent this, add the INSIGHT components to your security software’s whitelist or trusted applications list.

Whitelist the entire installation directory and the following components individually:

```
C:\Program Files (x86)\Guardware
C:\ProgramData\Guardware
```

**Executable Applications (.exe)**

<table><thead><tr><th width="178.79998779296875">Component</th><th>Path</th></tr></thead><tbody><tr><td>GWClient.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWClient.exe</td></tr><tr><td>GWProxy.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWProxy.exe</td></tr><tr><td>GWW.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWW.exe</td></tr><tr><td>GWSyncMonitor.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWSyncMonitor.exe</td></tr><tr><td>GWWarn.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWWarn.exe</td></tr><tr><td>GWFileScan.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWFileScan.exe</td></tr><tr><td>GWDrive.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWDrive.exe</td></tr><tr><td>GWHardware.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWHardware.exe</td></tr><tr><td>GWApplication.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWApplication.exe</td></tr><tr><td>GWProxyEncrypt.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWProxyEncrypt.exe</td></tr><tr><td>GWToast.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWToast.exe</td></tr><tr><td>GWFPInstaller.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWFPInstaller.exe</td></tr><tr><td>GWInstallSecurity.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWInstallSecurity.exe</td></tr><tr><td>Install_driver.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\Install_driver.exe</td></tr><tr><td>ManageExplorers.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\ManageExplorers.exe</td></tr><tr><td>RegisterLSP32.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\RegisterLSP32.exe</td></tr><tr><td>RegisterLSP64.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\RegisterLSP64.exe</td></tr><tr><td>ScreenDPI.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\ScreenDPI.exe</td></tr><tr><td>SSExplorerLauncher.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\SSExplorerLauncher.exe</td></tr><tr><td>SSHelperProcess64.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\SSHelperProcess64.exe</td></tr><tr><td>Updater.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\Updater.exe</td></tr><tr><td>MSMInstallerNet35.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\MSMInstallerNet35.exe</td></tr><tr><td>MSMInstallerNet40.exe</td><td>C:\Program Files (x86)\Guardware\Integrity Management\MSMInstallerNet40.exe</td></tr></tbody></table>

**Driver Files**

<table><thead><tr><th width="186.79998779296875">Component</th><th>Path</th></tr></thead><tbody><tr><td>GWChatDocMon.sys</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWChatDocMon.sys</td></tr><tr><td>GWDogfile.sys</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWDogfile.sys</td></tr><tr><td>GWPG.sys</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWPG.sys</td></tr><tr><td>GWScanner.sys</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWScanner.sys</td></tr><tr><td>GWUSBMon.sys</td><td>C:\Program Files (x86)\Guardware\Integrity Management\GWUSBMon.sys</td></tr><tr><td>GWChatDocMon.sys</td><td>C:\Windows\System32\drivers\GWChatDocMon.sys</td></tr><tr><td>GWDogfile.sys</td><td>C:\Windows\System32\drivers\GWDogfile.sys</td></tr><tr><td>GWPG.sys</td><td>C:\Windows\System32\drivers\GWPG.sys</td></tr><tr><td>GWScanner.sys</td><td>C:\Windows\System32\drivers\GWScanner.sys</td></tr><tr><td>GWUSBMon.sys</td><td>C:\Windows\System32\drivers\GWUSBMon.sys</td></tr></tbody></table>

## Firewall Configuration (If Required)

Firewall configuration is only required in environments where SSL inspection (HTTPS inspection) or strict outbound filtering is enabled.

In such cases, we recommend allowing and excluding INSIGHT-related traffic to ensure uninterrupted communication between the INSIGHT agent and the server.

#### Whitelist Guardware Server Domains

Add the following domain to your firewall’s allowlist or SSL inspection bypass list:

* `*.guardware.com.au`
* Example: `live07.guardware.com.au`

This ensures that traffic between the agent and server is not intercepted or modified.

#### Allow HTTPS Communication (Port 443)

Allow:

* Outbound HTTPS (TCP port 443)
* Inbound HTTPS (if required by your network policies)

#### Application-Based Firewall (If Applicable)

If your firewall uses application-level filtering, allow the following executable:

* `GWClient.exe`

This ensures that the INSIGHT agent can communicate with the server without restriction.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.guardware.com/insight/guardware-insight/getting-started/whitelist-guardware-insight.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.