> For the complete documentation index, see [llms.txt](https://docs.guardware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.guardware.com/protect/users-and-devices/protect-devices.md).

# PROTECT Devices

The **PROTECT Devices** section displays all devices running the GuardWare PROTECT Agent within your organisation.

**To view PROTECT devices:**

1. Navigate to **Devices > PROTECT**.
2. Use the following filters to refine results:

* **From / To:** Filter devices by the date they were added.
* **Last Handshake:** See when each device last communicated with the server.
* **Search:** Search by PC name, IP, MAC, or user.<br>

  <figure><img src="/files/GMtWJGI9TrZICt4wWz2J" alt=""><figcaption></figcaption></figure>

## **Device Table Details**

<table><thead><tr><th width="184">PC NAME</th><th>Name of the device running PROTECT.</th></tr></thead><tbody><tr><td><strong>PC NAME</strong> </td><td>Name of the device where PROTECT Agent is installed.</td></tr><tr><td><strong>USERS</strong></td><td>Number of active PROTECT users on the device. <strong>Click any record</strong> to view user details like username, UPN, last online and login timestamp, and first login timestamp. For details on more actions, see Users Details.</td></tr><tr><td><strong>PC IP</strong></td><td>IP address of the device where PROTECT Agent is installed.</td></tr><tr><td><strong>VERSION</strong></td><td>Version of the installed PROTECT Client.</td></tr><tr><td><strong>LOCATION</strong></td><td>Location tag (e.g., Nepal, AU).</td></tr><tr><td><strong>CREATED DATE</strong></td><td>When the device first registered with PROTECT.</td></tr><tr><td><strong>COMMAND</strong></td><td>The last command executed on this device.</td></tr><tr><td><strong>LAST HANDSHAKE</strong></td><td>Last time PROTECT Client communicated with the server.</td></tr></tbody></table>

## **ACTIONS**

### **1. Enable/Disable Agent**

Use the **Enable/Disable Agent** toggle to turn PROTECT on or off for a device. When the agent is disabled, all users on that device lose access to PROTECT features and all protected files.&#x20;

<figure><img src="/files/YfC9GyVRVqP12OZcjBil" alt=""><figcaption></figcaption></figure>

### **2. Send Command**

Use this option to send a command to the selected device’s PROTECT client.

#### **Uninstall**&#x20;

Select **Uninstall** to remove PROTECT from the device. Before uninstalling, make sure you decrypt all protected files first if you want the users on the device to access the files later. If PROTECT is uninstalled without decrypting the protected files, users will no longer be able to access those files. To learn how to decrypt the files, see [Decrypt Files](#id-5.-decrypt-files). <br>

<figure><img src="/files/hOEmTjeHCw0ikVFzAnlb" alt=""><figcaption></figcaption></figure>

#### **Refresh Icons**

On a device where PROTECT is installed, if new applications (for example, AutoCAD or Microsoft Word) are installed, protected files associated with those applications may not display icon overlays immediately. Select **Refresh Icons** to display the icon overlays.<br>

<figure><img src="/files/6iv8JswXvE88mOofMt6k" alt=""><figcaption></figcaption></figure>

## **User Details**

In PROTECT Devices, click any record in the **USERS** column to view user details like username, email address, last online, login timestamp, and first login timestamp. You can also perform the following actions:

### **1. Enable/Disable User**

Use the **User Enabled/Disabled** toggle to turn PROTECT on or off for the user in the device. When the user is disabled, they lose access to PROTECT features and all protected files.

You can also perform this action from the [Security Groups](/protect/users-and-devices/security-groups.md) section.

<figure><img src="/files/HY7bYxZDN1hFY2vmKtnn" alt=""><figcaption></figcaption></figure>

### **2. Enable/Disable Log**

Use the **Log Enabled/Disabled** toggle to turn log collection on or off on the device. When enabled, all PROTECT-related activities are logged on the client. You can send the logs to the server via the [Upload Logs](#upload-logs) command and view the log files in the [Agent Log Files](/protect/reports-and-configs/reports.md#agent-log-files) section.

You can also perform this action from the [Security Groups](/protect/users-and-devices/security-groups.md) section.

<figure><img src="/files/dFijRolzszaIiWgNYpTV" alt=""><figcaption></figcaption></figure>

### **3. Enable/Disable Force Encrypt**

Use the **Force Encrypt Enabled/Disabled** toggle to automatically encrypt files when the user accesses them. The files are encrypted only when accessed or created through the application authorised by the admin. For details on authorising the application, see [Applications](/protect/encryption-and-policies/user-policies.md#applications).

For applications that generate temporary files when opening documents (such as Microsoft Word or Excel), encryption occurs immediately after the file is opened, edited, or created. If a file is accessed using other applications, encryption is applied when the file is edited or created.

<figure><img src="/files/cF6oajwDCSfi2naDUnBf" alt=""><figcaption></figcaption></figure>

### 4. Encrypt Files

Use the **Encrypt Files** option to apply protection to all files for the user. Files are encrypted according to the policies configured in the user policy.&#x20;

<figure><img src="/files/t9Tf1IIbOrRj6oWxjJ0r" alt=""><figcaption></figcaption></figure>

You can also perform this action from the [Security Groups](/protect/users-and-devices/security-groups.md) > Users section.&#x20;

### **5. Decrypt Files**

Use the **Decrypt Files** option to remove protection from all protected files for the user. This step is especially required before uninstalling PROTECT from a device. Uninstalling PROTECT without first removing protection from your protected files will make them inaccessible afterwards.

<figure><img src="/files/BK5sAVHoWYWNhfi91o7x" alt=""><figcaption></figcaption></figure>

You can view the report in the [Decrypt Files Reports](/protect/reports-and-configs/reports.md#decrypt-files-reports) section.

You can also perform this action from the [Security Groups](/protect/users-and-devices/security-groups.md) > Users section.

<figure><img src="/files/Aa4NIpiC5eo90XqOqWc3" alt=""><figcaption></figcaption></figure>

### **6. Send Command**

#### **Upload Logs**

Select **Upload Logs** to send PROTECT-related data from the client to the server. You can choose the type of data to upload:

1. **Logs**: Uploads PROTECT activity and event log files.
2. **Databases**: Uploads the PROTECT database files for analysis or troubleshooting. Once uploaded, you can view the log/database files in the [Agent Log Files](/protect/reports-and-configs/reports.md#agent-log-files) section.

<figure><img src="/files/zbCV4k0WIiYEw7qpEAHG" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/yzt9D92GbCQM1W10GNQS" alt="" width="365"><figcaption></figcaption></figure>


---

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