Install INSIGHT Agent
The GuardWare INSIGHT Agent is installed on endpoint devices and runs as a background service, continuously monitoring user activity and data movement. Activity data is transmitted securely to the INSIGHT Management Console via HTTPS, where administrators can review logs, identify risky behaviour, and enforce policies.
With the Agent deployed, organisations gain visibility into endpoint activity, apply protection policies at the device level, and detect or prevent data exfiltration attempts.
Before installing the Agent, whitelist INSIGHT and confirm the device meets the system requirements.
Installation Methods
The Agent supports multiple deployment methods to suit different infrastructure requirements.
INSIGHT v5 can be installed directly over an existing INSIGHT v4 installation. To upgrade, follow the standard installation procedure mentioned below.
Suitable for individual devices or small-scale deployments.
Automated deployment across domain-joined devices via Group Policy.
Cloud-based deployment for enrolled Windows devices.
RMM tools for enterprise-scale deployments.
Manual Installation
Manual installation is performed by running the installer directly on each endpoint device and completing the setup wizard.
Double-click the installer file.
In the Setup Wizard, click Next to continue.
The Agent will be installed in
C:\Program Files (x86)\Guardware\INSIGHT. Click Next to continue.
Click Install to begin the installation. The installation may take a few minutes to complete.
If a User Account Control (UAC) prompt appears, verify that the publisher is listed as GuardWare Australia Pty Ltd, then click Yes to proceed. Clicking No cancels the installation.
Once the installation is complete, click Finish to exit the wizard.
Active Directory Deployment
Group Policy-based deployment automates Agent installation across multiple domain-joined computers. This method ensures consistent deployment across organisational units with minimal manual intervention.
On the domain controller or an admin workstation with RSAT installed, open Active Directory Users and Computers.
On the toolbar, click Create a new Organisational Unit (OU). A dedicated OU prevents the deployment policy from conflicting with existing group policies.
Enter a name for the new OU, for example, Install GW Agent v5, and click OK.
Search for Group Policy Management and click to launch the console.
Locate the new OU, right-click it, and select Create a GPO in this domain, and Link it here…
Enter a descriptive name for the policy, such as GW INSIGHT v5 Installation, and click OK. The same GPO can be linked to additional OUs if required.
Right-click the new GPO and select Edit to open the Group Policy Object Editor.
In the GPM editor, go to Computer Configuration > Policies > Software Settings > Software Installation.
Right-click Software Installation, select New > Package…, and browse to the v5 Agent MSI file.
Enter the package path using the FQDN (Fully Qualified Domain Name) format, for example,
\\DC01\client\Agent.msi, whereDC01is the name of your domain controller, andclientis the shared folder containing the MSI installer.Select the package, click Open to add it to the policy, then close the Group Policy Object Editor once the package has been added.
In the Group Policy Management Console, confirm the new GPO is listed under Linked Group Policy Objects for the selected OU.
Press Win + R, type
gpupdate /force, and click OK to apply the policy on the local machine. Endpoints in the selected OU will receive the policy at their next startup or group policy refresh.
Microsoft Intune Deployment
Microsoft Intune enables centralised, automated deployment of the Agent to enrolled Windows devices.
Sign in to the Microsoft Intune Admin Center using an administrator account.
From the left navigation menu, navigate to Apps > All apps.
Select Windows Apps and click + Create to create a new application.
Under Select app type, choose Line-of-business app, and click Select.
In the App information section, click Select app package file, then browse and upload the GuardWare INSIGHT Agent installer file. Review the app details and click OK.
Enter the following information in the App information section, then click Next.
Name: Enter a display name of the application that appears in Intune and on endpoint devices during installation.
Description: Enter a description for the application.
Publisher: Enter the publisher’s name.
In the Assignments tab, click Add group under Required and select the Azure AD device or user groups that should receive the Agent.
Click Next, review the configuration summary, and click Create to publish the deployment.
The Agent will install automatically on all assigned devices the next time they check in with Intune. Monitor installation progress under Apps > Monitor > Installation status in the Intune Admin Center.
Third-Party Deployment
The Agent can be deployed using third-party RMM tools such as PDQ Deploy, Datto RMM, ConnectWise Automate, or similar solutions. These tools support silent MSI installation using the following parameters:
Replace InsightAgent.msi with the filename of the downloaded installer.
Consult your RMM platform's documentation for specific deployment procedures. Most platforms support:
Scheduled or immediate deployment.
Target computer or group selection.
Pre-installation scripts (for uninstallation of Agent v4 if installed).
Post-installation verification scripts.
Installation status reporting.
The client service starts automatically after installation. Verify deployment success by checking client connectivity in the INSIGHT Management Console.
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