Whitelist INSIGHT

The GuardWare INSIGHT Agent installs multiple components, including background services, monitoring agents, executables, and system drivers. These components may be incorrectly flagged or blocked by Anti-Virus, EDR, or XDR solutions. To prevent this, add the INSIGHT components to your security software’s whitelist or trusted applications list.

Whitelist the entire installation directory and the following components individually:

C:\Program Files (x86)\Guardware
C:\ProgramData\Guardware

Executable Applications (.exe)

SN	Component	Path
1	GWApplication.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWApplication.exe
2	GWChromiumProxy.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWChromiumProxy.exe
3	GWClient.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWClient.exe
4	GWConsole.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWConsole.exe
5	GWFPInstaller.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWFPInstaller.exe
6	GWHardware.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWHardware.exe
7	GWHelperProcess64.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWHelperProcess64.exe
8	GWInstallSecurity.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWInstallSecurity.exe
9	GWProxy.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWProxy.exe
10	GWProxyEncrypt.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWProxyEncrypt.exe
11	GWSyncMonitor.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWSyncMonitor.exe
12	GWW.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWW.exe
13	GWWarn.exe	C:\Program Files (x86)\Guardware\INSIGHT\GWWarn.exe
14	install_driver.exe	C:\Program Files (x86)\Guardware\INSIGHT\install_driver.exe
15	installSecurity.exe	C:\Program Files (x86)\Guardware\INSIGHT\installSecurity.exe
16	ManageExplorer.exe	C:\Program Files (x86)\Guardware\INSIGHT\ManageExplorer.exe
17	ManageExplorer32.exe	C:\Program Files (x86)\Guardware\INSIGHT\ManageExplorer32.exe
18	ManageExplorer64.exe	C:\Program Files (x86)\Guardware\INSIGHT\ManageExplorer64.exe
19	MSMInstallerNet35.exe	C:\Program Files (x86)\Guardware\INSIGHT\MSMInstallerNet35.exe
20	MSMInstallerNet40.exe	C:\Program Files (x86)\Guardware\INSIGHT\MSMInstallerNet40.exe
21	RegisterLSP32.exe	C:\Program Files (x86)\Guardware\INSIGHT\RegisterLSP32.exe
22	RegisterLSP64.exe	C:\Program Files (x86)\Guardware\INSIGHT\RegisterLSP64.exe
23	ScreenDPI.exe	C:\Program Files (x86)\Guardware\INSIGHT\ScreenDPI.exe
24	SSExplorerLauncher.exe	C:\Program Files (x86)\Guardware\INSIGHT\SSExplorerLauncher.exe
25	SSHelperProcess64.exe	C:\Program Files (x86)\Guardware\INSIGHT\SSHelperProcess64.exe
26	Updater.exe	C:\Program Files (x86)\Guardware\INSIGHT\Updater.exe

Firewall Configuration (If Required)

Firewall configuration is only required in environments where SSL inspection (HTTPS inspection) or strict outbound filtering is enabled.

In such cases, we recommend allowing and excluding INSIGHT-related traffic to ensure uninterrupted communication between the INSIGHT agent and the server.

Whitelist Guardware Server Domains

Add the following domain to your firewall’s allowlist or SSL inspection bypass list:

• *.guardware.com.au
• Example: live07.guardware.com.au

This ensures that traffic between the agent and server is not intercepted or modified.

Allow HTTPS Communication (Port 443)

Allow:

• Outbound HTTPS (TCP port 443)
• Inbound HTTPS (if required by your network policies)

Application-Based Firewall (If Applicable)

If your firewall uses application-level filtering, allow the following executable:

• GWClient.exe

This ensures that the INSIGHT agent can communicate with the server without restriction.