Uninstall INSIGHT Agent

You can uninstall the INSIGHT Agent using either the Management Console or the uninstaller file.

Uninstall via Management Console

The Uninstall Client command under Devices > INSIGHT removes the INSIGHT agent from the selected devices.

Use this method to remotely uninstall the INSIGHT agent from a device.

1. Navigate to Devices > INSIGHT.
2. Select one or more devices from the list and click Assign Command.

   
3. Select Uninstall Client.

   
4. Select either Immediate or Silent.

   1. Immediate: Uninstalls the agent straight away. The user's session is interrupted and explorer.exe is restarted.
   2. Silent: Uninstalls the agent in the background. Cleanup completes on the next device restart with no user interruption.
5. Click Confirm to assign the command.

Uninstall via Uninstaller File

Use this method to uninstall the agent directly from a PC.

1. Right-click the uninstaller file and select Run as administrator.
2. Click Yes in the confirmation pop-up.
3. If there are any open applications that should be closed before continuing to uninstall, a pop-up appears, select Automatically close applications and attempt to restart them after setup is complete and click Ok.
4. The uninstallation process will complete.